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Privacy Policy

1. Information We Collect

We collect limited personal information necessary to operate our services, including:

  • Name
  • Email address
  • Company name
  • Billing information (processed by third parties)
  • Device identifiers
  • Usage analytics (optional)

We do not collect or store customer asset data, maintenance records, or CMMS exports on our servers.

2. How We Use Information

We use information to:

  • Provide and maintain the Service
  • Manage licenses and subscriptions
  • Provide customer support
  • Improve product performance
  • Meet legal obligations
3. Data Storage and Processing

EquipFlow processes asset and maintenance data locally on the user’s device. This data is not transmitted to or stored on our servers unless explicitly initiated by the user.

4. Legal Basis (GDPR)

We process personal data based on:

  • Contractual necessity
  • Legitimate business interest
  • User consent
  • Legal obligation
5. Data Retention

We retain personal data only as long as necessary to provide services or comply with law.

6. User Rights

Users may request:

  • Access
  • Correction
  • Deletion
  • Portability
  • Restriction
  • Objection

Contact: legal@maintenanceintelligencegroup.com

7. Security

We implement administrative, technical, and physical safeguards.

8. International Transfers

Data may be processed in the United States and other jurisdictions with appropriate safeguards.

9. Changes

We may update this policy periodically.

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